Privacy Policy

This Privacy Policy outlines the practices of Wild Fortune regarding the collection, use, and disclosure of personal information when you visit our website or use our online casino services, including online pokies. We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws and gambling regulations in Australia.

License Information

Wild Fortune operates under a license issued by the government of Curacao, specifically through Antillephone N.V. This license allows us to provide gaming services in compliance with legal standards and regulations, ensuring a safe and secure environment for our players.

Data Collection

We collect various types of information to provide our services effectively. This includes:

• Registration Data: When you create an account, we gather personal information such as your name, date of birth, address, and contact details.
• Payment Details: We collect information related to your financial transactions, including credit/debit card details and banking information, to process deposits and withdrawals securely.
• Technical Logs: Our system logs technical information such as your IP address, browser type, and operating system. This data helps us improve our services and ensure security.

We may also use cookies and similar tracking technologies to enhance your experience on our platform.

Purpose of Data Usage

The personal information we collect serves several key purposes, including:

• Account Management: To manage your account, including registration, authentication, and account recovery processes.
• Marketing Communication: With your consent, we may use your information to send promotional materials and updates regarding our services.
• Anti-Fraud Checks: To prevent fraud and ensure the integrity of our gaming environment, we routinely monitor transactions and user behavior.
• AML Compliance: We are committed to complying with Anti-Money Laundering regulations, which may require us to collect and verify certain information about our players.
• KYC Procedures: Know Your Customer (KYC) regulations necessitate that we verify the identity of our players, ensuring that we operate responsibly and legally.

Data Sharing

We may share your personal information with third parties in specific circumstances, including:

• Payment Providers: To facilitate transactions, we may disclose your information to payment service providers. These providers are obligated to protect your data and use it solely for processing payments.
• Verification Partners: We may share information with external partners who assist us in verifying your identity and preventing fraudulent activities.
• Regulatory Authorities: In compliance with legal obligations, we may disclose your information to relevant regulatory bodies or law enforcement agencies as required.

User Rights

As a user of Wild Fortune, you have specific rights regarding your personal information:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You can request the deletion of your personal information, subject to legal obligations that may require us to retain certain data.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.

To exercise these rights, please contact our support team, who will assist you in the process.

Cookie Policy

Wild Fortune uses cookies to enhance your experience on our website. Cookies are small text files placed on your device that help us understand how you interact with our services. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the functionality of our platform, enabling you to navigate the site and use its features.
• Analytical Cookies: We use these cookies to collect information about how visitors use our website. This data helps us improve the performance and user experience of our services.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We employ a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server hosting. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

Wild Fortune reserves the right to modify this Privacy Policy at any time. Any changes will be reflected on our website, and we encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

For any questions or concerns regarding this Privacy Policy or our practices, please reach out to our support team. We are committed to addressing your inquiries and ensuring your experience with Wild Fortune is safe and enjoyable.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.